Part-time Research and Solutions Specialist

Summary:

This position, under guidance of the Manager of Background Verification, is principally responsible for running verification of employment, education and references for the purpose of employment screening for AAIM client companies. 

This is a part-time position that works an average of 20 hours per week. 

Essential Functions:

• Examine business, reference checks, and education and employment verification
• Maintain and demonstrate compliance with all sections of the FCRA, State Consumer Reporting Law Compliance, UDAAP and all applicable DPPA compliance and the federal and state level
• Utilize background system for customer orders, results, and updating customer data
• Provide excellent customer service through timely and professional response to customer questions
• Participate as a member of the Research & Solutions Team, continuously learning to support customer inquiries regarding AAIM resources and services
• Other duties as assigned

Competencies:

1. Lead engagement by embracing change, fostering process improvement and challenging the status quo
2. Project management
3. Displays original thinking and creativity
4. Detail oriented and analytical mindset
5. Influence and communicate effectively to create open, clear and professional dialogue
6. Prioritize the demands of work-related activities and uses time efficiently
7. Take a positive, pro-active approach; seek win/win solutions
8. Work effectively with other departments/individuals to achieve goals and objectives
9. Demonstrates accuracy and thoroughness

Supervisory Responsibility: No direct supervisory responsibilities.

Work Environment: A casual office setting that subscribes to the following Seven Guiding Principles:

1. Provide a work environment with outrageously engaged employees built on a foundation of trust, honesty, collaboration and open communication
2. Embrace inclusion as an essential component in the way we do business
3. Recognize our Members' success drives our success
4. Apply the highest standards of excellence through the services we deliver to help our members achieve a competitive advantage
5. Develop enthusiastically satisfied and engaged members all of the time
6. Contribute positively to our communities
7. Recognize that profitability is essential to our future success

Position Type/Expected Hours of Work: This is a part-time non-exempt position. Days and hours of work are Monday through Friday, 9:00 a.m. to 1:00 p.m.  Evening and weekend work may be required as job duties demand.

Travel: This position requires little travel outside of the St. Louis region.

Education and Experience:

• Bachelor's degree or high school diploma plus equivalent professional experience
• 2 years of professional experience which includes customer service and analysis is required

Skills Required:

• Excellent written, oral and interpersonal communication skills
• Proficiency in MS applications, including PowerPoint, Excel, Word and Outlook
• Project management and time management
• Ability to manage multiple projects through to completion
• Proven attention to detail and accuracy
• Customer service oriented with the ability to work well under pressure
• Ability to effective and efficiently deal with vendors, other departments, fellow workers, and general public
• Ability to work with minimal supervision and take initiative
• Ability to maintain a high level of confidentiality and accuracy in dealing with confidential information

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.  Duties, responsibilities and activities may change at any time with or without notice.

Current Openings for Part time Research and Solutions Specialist Jobs at AAIM Employers' Association